Privacy Policy
AirmyTicket (airmyticket.com) takes the privacy of personal data seriously. This document explains what data we collect, how we use it, and how you can control it.
1. Operator
The platform is operated by AirmyTicket. Contact: info@airmyticket.com.
2. Data we collect
From brand users (admin, agent, cashier): name, email, phone (optional), bcrypt-hashed password, login history with IP and user-agent.
From end customers (entered by an agent on their behalf): name, email, phone, payment method, purchase + redemption history.
Automatically: IP, browser/user-agent, audit log entries, login attempt records (for brute-force defence).
3. How we use the data
- To create, deliver and verify promo codes
- Customer communication via email/SMS (codes, payment links)
- Fraud prevention (audit, rate limiting, lockout)
- Technical support
- Compliance with legal obligations
We never use personal data for advertising or marketing.
4. Third-party processors
- Resend — email delivery
- Twilio — SMS delivery
- Cloudflare — DDoS protection, CDN
- Vercel — frontend hosting
- Railway — backend and database hosting
None of these processors are licensed to use the data outside the scope of providing the service.
5. Retention
- Brand accounts: until the account is deleted
- Promo code records: 12 months after redemption
- Audit log entries: 90 days
- Login attempt rows: 90 days
- Password reset tokens: deleted on use or after 30 days
6. Your rights (GDPR + AZ law)
- Access — receive a copy of your data
- Rectification — correct inaccurate data
- Erasure — request deletion
- Portability — export in machine-readable form
- Objection — opt out of processing
Requests: info@airmyticket.com. Response within 30 days.
7. Cookies
We use only essential cookies (auth session, role indicator, language preference). No tracking, analytics or marketing cookies.
8. Security
Bcrypt password hashing, mandatory HTTPS with HSTS preload, optional 2FA, rate limiting and lockout, Cloudflare WAF, audit logging on all sensitive operations.
9. Children
The service is not directed to anyone under 18. We do not knowingly collect data from minors.
10. Changes
Material changes are announced by email at least 30 days before they take effect.
11. Contact
Privacy: info@airmyticket.com · Security: security@airmyticket.com